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Username and Password Lookup
 

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Username Lookup

Password Lookup

Help Index

 Username Lookup

The purpose of the Username Lookup function is to assist userswho have forgotten their username. A link to Username Lookup is also available from the initial sign in screen.

Information you will need to provide:

  • Primary Email Address

If you do not know this information, please contact AMS Customer Services for assistance.

Steps to follow for Username Lookup:

  • Enter your primary email address.
  • Click the Submit button.
  • Your Username will be sent to your primary email address.Your password will be automatically reset and the new password will be sent in the same email message with your Username.
  • To continue, click the Sign In link located on the top navigational bar.
  • Once you sign in, you can change your password

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Password Lookup

The purpose of the Password Lookup function is to assist userswho have forgotten their password. A link to Password Lookup is also available from the initial sign in screen.

Information you will need to provide:

  • Primary Email Address

If you do not know this information, please contact AMS Customer Services for assistance.

Steps to follow for Password Lookup:

  • Enter your primary email address.
  • Click the Submit button.
  • Your password will be automatically reset and the new password will be emailed to your primary email address.
  • To continue, click the Sign In link located onthe top navigational bar.
  • Once you sign in, you can change your password.

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