American Mathematical Society

My Account · My Cart · Customer Services · FAQ  

COUNTER-compliant Usage Statistics

The AMS is providing usage statistics to subscribers according to Counting Online Usage of NeTworked Electronic Resources (COUNTER) standards.  This internationally accepted initiative facilitates the recording and reporting of online usage statistics in a consistent and credible manner. The service will make it simpler for customers to view and analyze how eBooks and other electronic materials are being utilized.

Institutional subscribers to AMS electronic products can access usage reports for journals, books and MathSciNet.

Instructions for Institutions:

PLEASE NOTE: Report versions prior to COUNTER Release 4 will be removed at the end of 2013, as all COUNTER-compliant servers are required to use Release 4 beginning January 1, 2014. Many of the Release 4 reports are formatted differently from previous releases, so please accustom yourself to the new Release 4 format prior to December 2013. For more information, please see the Project COUNTER website.

COUNTER compliant usage statistics may be obtained via a web interface, or directly from our SUSHI servers using the institution's own SUSHI client. If a customer chooses to use a SUSHI client, then most of the support for use of that SUSHI client shall come from either the developer of the client software or the SUSHI website. The AMS cannot provide technical support for SUSHI client software. For more information about SUSHI protocol, see http://www.niso.org/workrooms/sushi/.

Note that whether you use the web interface or the SUSHI server, you will need a username (institution code) and password.  To receive that information, please send email to cust-serv@ams.org or fax your request to 401-455-4046.  Please be sure to include your name, title and complete address information for your institution.  Note that all requests need to be in writing and the person making the request should be the current contact person on one or more of the electronic product subscriptions.  Usernames and passwords will not be provided to agents, booksellers or any other third parties.

Using the Web Interface:

To access the AMS COUNTER-compliant statistics server, you will enter your Institution Code (username) and password on the web interface to the server.

To obtain a report:

  1. Select the month and year in which you wish to begin and end the statistics. For the current year, you may obtain reports through the month prior to the current month. It may take a few days after the beginning of a month for the previous month to appear in the pulldown menu for "End Month".

  2. Next, select the report name. Currently, the AMS server supports Release 4 and provides all necessary reports for journals, eBooks, databases, and consortia subscriptions.

  3. Select from the following output formats:

    • XML

    • Excel

    • Comma-separated values

    • Tab-separated values

  4. Once you have entered your Institution Code and password, and selected the months, report name, and report format, you may submit the form. There may be a delay of several seconds. Please do not resubmit the form before waiting several seconds for a response.

If you have any questions about entering your Institution Code (username) or password, please contact AMS Customer Services by dialing (800) 321-4267 (U.S. & Canada) or (401) 455-4000 (Worldwide) or by emailing Customer Services.

Using SUSHI Servers:

For more information about COUNTER compliance, see http://www.projectcounter.org/